Posts from August 2004

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Metronet - - General
31st of August 2004, 14:32:16Service Issues
[All OK]
Metronet - ADSL - General
31st of August 2004, 14:32:10Service Issues
[On-going Issues]
BT are due to be upgrading the software on the 2 (Redback)servers on their side of our BT Central at around 2am on Wednesday (01/09/04) as the first stage to address the recent odd instability issues with that BT equipment.

This will result in...
<More>
Metronet - - General
31st of August 2004, 14:31:02Service Issues
[On-going Issues]
BT are due to be upgrading the software on the 2 (Redback)servers on their side of our BT Central at around 2am on Wednesday (01/09/04) as the first stage to address the recent odd instability issues with that BT equipment.

This will result in...
<More>
Metronet - - General
31st of August 2004, 13:56:43Service Issues
[All OK]
BT are due to be upgrading the software on the 2 (Redback)servers on their side of our BT Central at around 2am on Wednesday (01/09/04) as the first stage to address the recent odd instability issues with that BT equipment.

This will result in...
<More>
Metronet - ADSL - General
28th of August 2004, 21:39:52Service Issues
[All OK]
Partial service to ADSL has been restored for customers as BT have brought back online one of the Redbacks.

We are still working with them to bring back the other Redback.
Metronet - ADSL - General
28th of August 2004, 21:22:30Service Issues
[Services Down]
Once again both Redbacks at BT have gone down which means all ADSL services are currently down.

We are working with BT to resolve asap.
Metronet - www.metronet.co.uk - HTTP
26th of August 2004, 13:38:36Service Issues
[All OK]
The hardware changes are now complete.
Metronet - metronet-extranet.com - General
26th of August 2004, 13:38:19Service Issues
[All OK]
The hardware changes have been completed.
Metronet - ADSL - General
26th of August 2004, 13:38:04Service Issues
[All OK]
All ADSL changes are now complete.
Metronet - metronet-extranet.com - General
26th of August 2004, 10:03:35Service Issues
[On-going Issues]
We will shortly be making changes to the hardware on the Webserver for metronet-extranet.com within the next few hours, and as a result the site will be unavailable for a short period.
Metronet - www.metronet.co.uk - HTTP
26th of August 2004, 10:02:47Service Issues
[On-going Issues]
We will shortly be making changes to the hardware on the Webserver for www.metronet.co.uk within the next few hours, and as a result the site will be unavailable for a short period.
Metronet - nv2.metronet.co.uk - HTTP
26th of August 2004, 10:01:15Service Issues
[All OK]
Metronet - Connectivity - General
26th of August 2004, 10:00:24Service Issues
[All OK]
Metronet - ADSL - General
26th of August 2004, 09:59:27Service Issues
[On-going Issues]
We will be performing maintenance on our primary ADSL router within the next few hours. This work may result in some disconnections, but any down-time should last only a few minutes, and, if your ADSL line is disconnected you can try reconnecting...
<More>
Metronet - ADSL - General
19th of August 2004, 22:12:05Service Issues
[All OK]
The routers connected to BT's side of our central connections have been rebooted and we are monitoring, as is BT, to ensure customers are connecting once again, and staying connected.

We do not have full details regards the outage and will be...
<More>
Metronet - ADSL - General
19th of August 2004, 21:08:03Service Issues
[Services Down]
We have a primary BT central which carries all ADSL traffic with a back up fibre also in place to take over in case of problems with the first fibre. According to BT both the (Redback) routers connected to end of both fibres at BT's end have keeled...
<More>
Metronet - ADSL - General
19th of August 2004, 20:39:01Service Issues
[On-going Issues]
Our central connection to BT is experiencing intermittant problems at present which is resulting in many customers unable to connect or losing connections to ADSL services. We are working with BT to resolve and apologise for the inconvenience caused.
Metronet - - General
19th of August 2004, 20:36:53Service Issues
[On-going Issues]
Our central ADSL connection to BT is experiencing intermittment problems at the moment and we are working with BT to resolve.
Metronet - ADSL - General
18th of August 2004, 13:16:57Service Issues
[On-going Issues]
We were required to perform some emergency engineering work at around 13:15 today, and this resulted in issues for certain ADSL connections.

All work is now complete here. If you are still experiencing problems with your ADSL connection, please...
<More>
Parbin - ns0.parbin.co.uk - General
10th of August 2004, 13:23:01Service Issues
[All OK]
Our phone system is now functioning correctly. Our apologies for any customers disconnected in the interrim.
Parbin - ns0.parbin.co.uk - General
10th of August 2004, 12:33:10Service Issues
[On-going Issues]
There are current problems with our support phone number, we are trying to get them resolved promptly.

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