Posts from August 2005
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2005 :
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| Short Transit Provider Outage between 14.15 and 15.00 today. | |
|---|---|
| 19th of August 2005, 13:03:30 | Announcements (Metronet) |
| We have been advised by one of our transit providers they will be rebooting some equipment which will result in a short outage. However as we have resilient transit via a number of other routes no impact on services should be seen but routes to some... | |
| Slow throughput as a result of earlier BT issue | |
|---|---|
| 05th of August 2005, 13:40:36 | Announcements (Metronet) |
| As a result of the earlier problem with one of our BT pipes some customers are experiencing slower than normal speeds due to the fact larger number of customers are connected on one pipe. To resolve this please disconnet and reconnect till you have... | |
| BT ADSL Pipe Failure | |
|---|---|
| <This post is a follow-up> | |
| 05th of August 2005, 11:50:27 | Service Issues [All OK] |
| BT have confirmed the affected router has been fixed and our pipe is back. | |
| BT ADSL Pipe Failure | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 05th of August 2005, 11:38:10 | Service Issues [On-going Issues] |
| Update: BT have advised they have lost a card on a core router at their Ilford POP where our affected pipe terminates and this problem is also affecting other ISPs. If you are unable to connect, as we have stated please swtich off your modem/router... | |
| BT ADSL Pipe Failure | |
|---|---|
| <View the update to this post> | |
| 05th of August 2005, 11:15:01 | Service Issues [On-going Issues] |
| We have recently experienced a failure of one of our BT ADSL pipes (a connection into BT's network for ADSL). As a result, a number of customer will have been disconnected. The failure is on-going, and we are investigating with BT, but, as the... | |
| Support phoneline problems | |
|---|---|
| <This post is a follow-up> | |
| 02nd of August 2005, 12:32:15 | Service Issues [All OK] |
| Problems cleared and main phone system is now active again. | |
| Support phoneline problems | |
|---|---|
| <View the update to this post> | |
| 01st of August 2005, 15:47:43 | Service Issues [On-going Issues] |
| We are currently experiencing intermittent issues with our main incoming support lines, and we have switched to backup lines for the time being. Please accept our apologies for any problems caused as a result of these changes. We will announce any... | |
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