Posts from May 2006
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| Inbound Email Delivery Delays (problem no. 31938) - Update | |
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| <This post is a follow-up> | |
| <View the update to this post> | |
| 30th of May 2006, 18:35:01 | Service Issues [On-going Issues] |
| This is an update to the previous report regarding email delays. A copy of this is available at: http://usertools.plus.net/status/archive/1148406961.htm Our networks engineers have continued to monitor the mail platform over the weekend,... | |
| Inbound Email Delivery Delays (problem no. 31938) - Update | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 25th of May 2006, 17:27:10 | Service Issues [On-going Issues] |
| This is an update to the previously detailed issue of incoming email delays. A copy of the previous report can be found here: http://usertools.plus.net/status/archive/1148406961.htm We are aware that customers are still seeing delays with... | |
| Portal Maintenance - 12:01am to 6:00am Wednesday 31st May | |
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| 25th of May 2006, 00:27:37 | Announcements (Metronet) |
| Service Affected:- Portals Maintenance Window:- 12:01am to 6:00am Wednesday 31st May Detailed description of work to be performed:- We are making some updates to our product description pages Expected Customer Impact:- Our web portal will be... | |
| Inbound Email Delivery Delays (problem no. 31938) - Update | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 25th of May 2006, 00:26:53 | Service Issues [On-going Issues] |
| This is an update to the previously detailed issue of incoming email delays. A copy of the previous report can be found here: http://usertools.plus.net/status/archive/1148406961.htm Overnight last night we saw a small increase in the mail queues,... | |
| Inbound Email Delivery Delays (problem no. 31938) - Update | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 19th of May 2006, 14:21:06 | Service Issues [On-going Issues] |
| This is an update to the previously reported issues with incoming mail being delayed. The previous report can be found here: http://usertools.plus.net/status/archive/1147980246.htm We are continuing to monitor the status of the email platform, to... | |
| Inbound Email Delivery Delays (problem no. 31938) - Update | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 18th of May 2006, 19:29:32 | Service Issues [On-going Issues] |
| This is an update to the previously reported issues with incoming mail being delayed. The previous report can be found here: http://usertools.plus.net/status/archive/1147965579.htm We are continuing to monitor and work on this problem and would... | |
| Inbound Email Delivery Delays (problem no. 31938) - Update | |
|---|---|
| <View the update to this post> | |
| 18th of May 2006, 15:20:32 | Service Issues [On-going Issues] |
| This is an update to the previously reported issues with incoming mail being delayed. The initial report can be found here: http://usertools.plus.net/status/archive/1147874389.htm Mail delivery times have improved further over the past couple of... | |
| Pay As You Host Timeouts - UPDATE | |
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| <This post is a follow-up> | |
| 16th of May 2006, 16:50:07 | Service Issues [On-going Issues] |
| Our engineers are continuing to work on the problem with Pay As You Host websites timing out or being slow to load. At present we don't have an ETA for resolution but are working as fast as we can to restore normal service to all affected... | |
| Port 995 Email Delays - NEW | |
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| 16th of May 2006, 15:23:11 | Service Issues [On-going Issues] |
We are currently investigating reports of delayed email on Port 995. At present some mail is being delayed by approximately 30 to 45 minutes. Our network engineers are currently looking into the causing and are attempting to deliver the queued... | |
| Pay As You Host Timeouts - New | |
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| <This post is a follow-up> | |
| <View the update to this post> | |
| 15th of May 2006, 11:41:39 | Service Issues [On-going Issues] |
| Services have been restarted but the server may run slower than usual for the next few hours. | |
| Pay As You Host Timeouts - New | |
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| <This post is a follow-up> | |
| <View the update to this post> | |
| 15th of May 2006, 11:20:03 | Service Issues [On-going Issues] |
| We are currently synchronising a disk array meaning that one of the shared servers will be offline as other processes are terminated (to speed recovery). I will post an update as soon as we are aware of accurate timescales. Kind Regards Aaron... | |
| Pay As You Host Timeouts - New | |
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| <View the update to this post> | |
| 14th of May 2006, 09:16:34 | Service Issues [On-going Issues] |
| Our engineers are currently investigating a problem with one of the Pay As You Host servers. This is causing some customer sites, and the demo site, to time out when you attempt to connect to them. This issue has been ongoing since yesterday... | |
| Metronet Proxy Server Problem - Resolved (Ref 32019) | |
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| <This post is a follow-up> | |
| 05th of May 2006, 00:18:46 | Service Issues [All OK] |
| This problem has now been resolved. Apologies for any inconvenience caused during the downtime. Regards, Mark Poole | |
| Metronet Proxy Server Problem - Update (Ref 32019) | |
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| <This post is a follow-up> | |
| <View the update to this post> | |
| 04th of May 2006, 22:32:47 | Service Issues [Services Down] |
| Our engineers are currently still investigating this issue, we will provide a further update when it becomes avalible. Apologies for any inconvenience caused. | |
| Metronet Proxy Server Problem - NEW (Ref 32019) | |
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| <View the update to this post> | |
| 04th of May 2006, 17:56:51 | Service Issues [Services Down] |
| We are currently investigating a problem with the proxy server, customers using the proxy may see web pages time out or fail to load. We will post a further update when more information is available. Kind Regards, Dave Tomlinson Customer Support | |
| Mail Server Issues - Resolved | |
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| <This post is a follow-up> | |
| 02nd of May 2006, 20:39:15 | Service Issues [All OK] |
| As reported on the 28th of March, there are no current mail server issues. | |
| Secondary Sheffield Datacentre Move - Tuesday 9th May - Starting 4AM | |
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| 02nd of May 2006, 16:43:51 | Announcements (Metronet) |
Background information:- In order to provide resiliency with the services we offer our customers we operate our services from multiple physical locations. Some of our services such as ADSL, FRIACO and usenet are located in our two main London... | |
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