Posts from August 2007

History

Just The Name Order Delays (45877) - RESOLVED
<This post is a follow-up>
24th of August 2007, 10:49:55Service Issues
[All OK]
This is an update to the previously reported problem causing delays in the processing of orders and renewals for Just The Name customers. A copy of the original report can be seen here:-
http://servicestatus.net/index?id=771

Our network engineers...
Just The Name Order Delays (45877) - NEW
<View the update to this post>
24th of August 2007, 09:34:17Service Issues
[Services Down]
We are currently experiencing delays in the processing of new customer orders and domain renewals.

Any requests since mid afternoon yesterday are yet to be processed.

Our network engineers are investigating the cause of the problem and further...
Just The Name email forwarding / Order delays (45702) - RESOLVED
<This post is a follow-up>
23rd of August 2007, 16:57:50Service Issues
[All OK]
This is an update to the previously reported delays affecting the delivery of email for Just The Name customers. A copy of the last announcement can be seen here:-
http://servicestatus.net/index?id=769

No further examples of email time-outs have...
Just The Name email forwarding / Order delays (45702) - UPDATE
<This post is a follow-up>
<View the update to this post>
22nd of August 2007, 10:01:01Service Issues
[On-going Issues]
This is an update to the previously reported delays affecting the delivery of email for Just The Name customers. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=768

Our network engineers have taken...
Just The Name email forwarding / Order delays (45702) - UPDATE
<This post is a follow-up>
<View the update to this post>
21st of August 2007, 12:09:41Service Issues
[On-going Issues]
This is an update to the previously reported delays affecting the delivery of email for Just The Name customers. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=767

Customers are continuing to experience...
Just The Name email forwarding (45702) - UPDATE
<This post is a follow-up>
<View the update to this post>
20th of August 2007, 16:56:57Service Issues
[On-going Issues]
This is an update to the previously reported delays affecting the delivery of email for Just The Name customers. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=766

We have made further DNS changes that are...
Just The Name email forwarding (45702) - NEW
<View the update to this post>
20th of August 2007, 08:17:14Service Issues
[Services Down]
We are currently investigating reports of delays in the receipt of email being sent to domains that are using our email forwarding service.

Our network engineers are investigating and further details will be provided as they become...
Just The Name email forwarding (45702) - New
<This post is a follow-up>
17th of August 2007, 17:30:58Service Issues
[All OK]
Our network engineers have rolled back a configuration upgrade that was causing high cpu usage on the platform and the issue is now resolved, many apologies for the inconvenience.

Kind Regards,

Matt Taylor
Customer Support
Just The Name email forwarding (45702) - New
<View the update to this post>
17th of August 2007, 12:13:49Service Issues
[Services Down]
We are currently investigating reports of delays in the receipt of email being sent to domains that are using our email forwarding service.

Our network engineers are investigating and further details will be provided as they become...
Just The Name email forwarding (45444) - RESOLVED
<This post is a follow-up>
13th of August 2007, 11:12:53Service Issues
[All OK]
This is an update to the previously reported problem regarding email forwarding for Just The Name customers. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=760

The problem has since been resolved and delays...
Port 995 Outbound Email (45267) - RESOLVED
<This post is a follow-up>
08th of August 2007, 09:44:10Service Issues
[All OK]
This is an update to the previously reported problem causing intermittent time-outs for Port 995 customers when attempting to send email. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=758

The problem was...
PAYH Email Delays - 45411
<This post is a follow-up>
08th of August 2007, 09:31:11Service Issues
[All OK]
This is an update to the previously reported problem causing delays in the receipt of email for Pay As You Host customers. A copy of the original announcement can be seen here:-
http://servicestatus.net/index?id=759

Mail queues across the platform...
Just The Name email forwarding (45444) - NEW
<View the update to this post>
08th of August 2007, 08:31:00Service Issues
[Services Down]
We are currently investigating reports of delays in the receipt of email being sent to domains that are using our email forwarding service.

Our network engineers are investigating and further details will be provided as they become...
PAYH Email Delays - 45411
<View the update to this post>
07th of August 2007, 10:32:08Service Issues
[Services Down]
We are currently investigating reports of incoming mail delays affecting Pay As You Host customers.

Our network engineers are working to resolve the issue and further details will be provided as they are made available.

Kind Regards,

Chris...
Port 995 Outbound Email (45267) - NEW
<View the update to this post>
01st of August 2007, 10:39:29Service Issues
[Services Down]
Some Port995 customers are experiencing intermittent timeouts when attempting to send email.

Our network engineers are investigating and further details will be provided as they are made available.

Kind Rgds,

Bob Pullen
Customer Support

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