Service Issues

History

JTN DNS Server Issues (62425) - NEW
<This post is a follow-up>
23rd of June 2010, 09:06:01Service Issues
[All OK]
This is an update to yesterday's post regarding the issues with DNS records not updating.

Our network engineers have now resolved the issue and all changes are propagating as normal.

We apologise for any inconvenience caused by this issue.

Kind...
JTN DNS Server Issues (62425) - NEW
<View the update to this post>
21st of June 2010, 09:14:16Service Issues
[On-going Issues]
We have become aware of an issue affecting DNS updates. This issue has been ongoing since Friday, 18th June.

This means that changes made over the weekend to your DNS records, email or web forwarding will not yet have propagated.

Our network...
JTN DNS server issues (61978) - RESOLVED
<This post is a follow-up>
08th of June 2010, 16:55:45Service Issues
[All OK]
This is an update to the post we made last week regarding a problem affecting a small number of Just The Name customers where DNS records aren't being written.

Further monitoring suggests that the problem is fully resolved,.

We'll continue to keep...
JTN DNS server issues (61978) - UPDATE
<This post is a follow-up>
<View the update to this post>
04th of June 2010, 16:07:14Service Issues
[On-going Issues]
This is an update to the post we made earlier in the week regarding a problem affecting a small number of Just The Name customers where DNS records aren't being written.

We believe this problem is now resolved and will continue to monitor it over...
Pay As You Host/Just The Name Service Outage (62178) - RESOLVED
<This post is a follow-up>
04th of June 2010, 16:05:52Service Issues
[All OK]
This is an update to yesterday's post about the problems you may have experienced trying to access our Just-The-Name or Pay-As-You-Host platforms.

Our engineers have since fixed the problem and customers should be able to access all services as...
! Pay As You Host/Just The Name Service Outage (62178) - UPDATE
<This post is a follow-up>
<View the update to this post>
03rd of June 2010, 17:48:36Service Issues
[Services Down]
This is an update to this afternoon's post about the problems you may have experienced trying to access our Just-The-Name or Pay-As-You-Host platforms.

Service has since been restored however the Pay As You Host database has some corruption which...
! Pay As You Host/Just The Name Service Outage (62178) - NEW
<View the update to this post>
03rd of June 2010, 13:00:15Service Issues
[Services Down]
We have recently experienced a problem affecting access to all Pay-As-You-Host and Just-The-Name services, including access to our websites.

This problem is related to a router failure at one of our data centres.

Engineers are working to restore...

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